Privacy Policy
Sourdough Catering Services LLC (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://birchbread.com.
1. Collection of Information
We collect personal information when you:
- Register or place an order on our website
- Contact us via email or contact forms
- Subscribe to our newsletter or promotional content
Information collected may include:
- Full Name
- Email Address
- Phone Number
- Delivery Address
- Billing Information (excluding card data)
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
2. Use of Information
Your data is collected and used to:
- Process orders and payments
- Deliver products
- Provide customer service and support
- Send order confirmations, delivery updates, or account notifications
- Send promotional emails or offers (with the ability to opt out at any time)
3. Payment Security
We do not store or process any credit/debit card details on our servers.
All payments are securely handled by Telr Payment Gateway, which is PCI-DSS Level 1 certified — the highest level of security in the payment industry.
https://birchbread.com will not pass any debit/credit card details to third parties.
4. Disclosure of Information
We do not sell, trade, or rent your personal data to others.
Your information may be disclosed only in the following situations:
- To logistics or courier partners for the purpose of delivery
- To legal authorities when required by law (e.g., court orders)
- With your explicit written consent
5. Data Security
We use appropriate hardware and software measures to protect your personal data from unauthorized access, use, or disclosure.
https://birchbread.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, https://birchbread.com cannot guarantee the security of any information that is disclosed online.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent or opt out of promotional communication
To request this, please email us at hello@birchcafe.com.
7. Cookies
Our website may use cookies to enhance your user experience and help us analyze web traffic. You can choose to accept or decline cookies via your browser settings.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page, and the updated version will be effective as of the date of posting.
9. Contact Us
If you have any questions about this policy or how we handle your data, please email us at hello@birchcafe.com.